Frequently asked questions.

I’m interested, what the next step?

If you would like to find out more, get in contact with us and we can arrange a visit so you can view Poppy Hill in person. Our friendly team will be happy to show you around and answer any questions you have. The best way to reach us is by phone on 01895 832199 or email enquiries@poppycottagelimited.co.uk.

Later on we’ll do an assessment of your care and support needs so we know exactly how you want to be looked after, your likes and dislikes, hobbies and interests.

How much does it cost?

Our weekly fees depend on individual needs and they are based on a comprehensive pre-admission assessment. Fees are quoted as ‘gross weekly’, which means they are the total you will be asked to pay.

What funding is accepted?

  • Self funding (Private)

  • Local Authority with Top-Up

  • Local Authority

  • NHS Continuing Healthcare (CHC) Funding

What is included in the fees?

Our fees include everything required to keep residents comfortable, well cared for and safe:

  • Private en-suite bedroom

  • Heating and lighting

  • Daily main meals, supper and available snacks

  • Drinks and refreshments

  • All property taxes levied on the Home, including Council Tax and water rates

  • Laundry service

  • Care and support from qualified staff to help with daily living in line with the resident’s agreed plan of care

  • Use of communal lounges and facilities

  • Access to and use of communal grounds/gardens